Hi All,
We are facing some problem in Ivoice Approval page of Vendor Invoice management (VIM) application. We have a Invoice Approval Iview that is assigned to role from portal end.
On the iview we have an Escalate Button(custom button) on the view that should give an pop up saying Do u want to Escalate ? when clicked. Then upon yes or no the Escalation action should happen.
But in R/3 the functionality works fine and the pop for Escalate confirmation and a confirmation message after escaalation both appear.
The same doesnt happen when Escalate is clicked in Portal, instead without any pop up for confirmation or confirmation message , Esacalation happens.
User doesnt understand that this has been escalated or not.
Any idea about how to solve this issue ????????
Regards,
Shri Vidya S