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Re: Restrict type of incident

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One way of doing it, and easiest way in SM 7.01 is through authorizations,

 

If you are using SM 7.1 - then you can restrict is at authorization level, and also at the UI level.

In SPRO - for that transaction type - just delete the channel - for CRM interactive webclient UI. This will never pop up.

 

For workcenters -  As you can only do it through authorizations.


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